Data Security

Your fleet data, protected like our own.

Smart Haul applies the same security primitives banks and healthcare platforms use — because owner-operators and growing fleets deserve nothing less.

SOC 2 Aligned
Type II controls
TLS 1.3
End-to-end encryption
AES-256
Encrypted at rest
PCI via Stripe
No card data stored

Six principles of protection

Encryption everywhere

TLS 1.3 in transit, AES-256 at rest — applied to every record, document, and backup.

Tenant isolation

Row-level security ensures one workspace can never read another's data — verified continuously.

Least-privilege access

Granular RBAC for owners, admins, dispatchers, drivers, and viewers. No shared admin accounts.

Full audit trails

Every administrative action is logged with actor, timestamp, and IP for compliance and forensics.

Hardened infrastructure

SOC 2-aligned cloud with WAF, DDoS protection, and continuous vulnerability scanning.

Backups & recovery

Encrypted point-in-time backups daily, with documented disaster recovery procedures.

Our data promises

  • We never sell, share, or rent your operational data — ever.
  • We never train AI models on your private fleet data without explicit consent.
  • We never store raw payment card numbers — Stripe handles all PCI-DSS billing.
  • Your data is yours: export to CSV anytime, delete on request within 30 days.
99.95%
Historical uptime
<30 min
Support response (Pro+)
24/7
Infrastructure monitoring

Responsible disclosure

Found a vulnerability? We welcome reports from security researchers. Email security@smarthaul.com with details, and we'll respond within one business day. We do not pursue legal action against good-faith research.

View security overview

Ready to streamline your fleet?

Join thousands of operators that trust Smart Haul to dispatch loads, manage compliance, and grow profitably.